Privacy policy

1. A Quick Overview

ORBICOM sells ELECTRONICS PHONES SMART PHONES through this online store, and we want to be upfront about how your personal information is handled. This page walks you through what we collect, why we collect it, and what control you have over it. Continuing to browse or placing an order means you're comfortable with what's described here.

2. What Information We Gather

We collect data in two ways — directly from you and automatically as you browse. Here's what that looks like:

Identity & contact data: name, email address, shipping and billing address and phone number.
Order data: products purchased, order value and payment confirmation (we never store full card numbers).
Technical data: IP address, browser type, device information and pages visited.
Marketing data: your preferences for receiving emails and offers from us.

3. Why We Use Your Information

Every use of your data has a clear purpose behind it. Here's the full list:

To fulfil your order – process payment, ship products and provide customer support.
To communicate with you – order confirmations, shipping updates and replies to your questions.
To improve our store – understand how visitors use the site so we can make it better.
For marketing – newsletters and offers, only when you have agreed. You can unsubscribe at any time.
For legal reasons – tax, accounting and fraud-prevention obligations.

4. How We Handle Payments

Your card details are protected by industry-standard encryption. All payments go through PCI-DSS compliant providers over SSL/TLS connections. ORBICOM never sees or stores your full card details.

5. Cookies and How We Use Them

Cookies keep the store running smoothly for you. We use them to maintain your cart, remember your preferences, measure traffic and personalise offers. You can control or delete cookies in your browser settings at any time.

6. Who We Share Your Data With

We do not sell your personal data — full stop. The only parties we share it with are trusted partners who help us operate the store: payment providers, shipping carriers, our e-commerce platform (Shopify) and analytics tools. Each receives only the information they need to do their job.

7. How Long We Keep Your Data

We hold onto your data for as long as it's genuinely needed. That means long enough to fulfil your orders and satisfy any legal, tax and accounting requirements — no longer.

8. Rights You Have Over Your Data

You're in control of your personal information. You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to withdraw your consent to marketing at any time. Just email us at Support@ORBICOM.Shop to exercise any of these rights.

9. A Note About Children

Our store is designed for adults. We don't intend to collect data from anyone under 16, and we don't do so knowingly. If you think a child has submitted personal data to us, get in touch and we'll remove it promptly.