Welcome to the billing information page for ORBICOM, where clarity and fairness guide every transaction.
Our Approach to Pricing and Tax
All prices displayed throughout our store are denominated in USD. Before any payment is processed, a complete breakdown of applicable taxes and shipping costs is presented to you at checkout, so there are no surprises.
Payment Authorisation and Responsibility
When you place an order with us, you are confirming that you hold the authority to use the payment method provided and that you consent to the total order amount being charged to that method. This authorisation is a condition of completing your purchase.
Billing Errors and How We Resolve Them
Should you identify any discrepancy or error in a charge applied to your account, we ask that you reach out to us promptly at Support@ORBICOM.Shop. Every reported error is investigated carefully and corrected without unnecessary delay.
Refunds
Where a refund has been approved, the amount will be returned to your original payment method within 5โ10 business days, in accordance with the terms set out in our Return Policy.
Chargebacks and Payment Disputes
If a charge appears on your statement that you do not recognise or believe to be incorrect, contacting us directly at Support@ORBICOM.Shop is almost always the fastest path to resolution. Initiating a chargeback through your bank before reaching out to us may extend the time it takes to settle the matter.
Order Cancellations
Any order cancelled prior to shipment will receive a full refund. For orders that have already been dispatched, our standard return process applies.
Updates to These Terms
These Billing Terms & Conditions may be revised at any time, and the most current version will always be available on this page.